Who We Are
At Turritopsis Consulting, we are dedicated to assisting growing businesses improve their operations through effective strategy, leadership, and systems. Our goal is to improve operational effectiveness, optimize customer support operations, and create systems that allow organizations to scale with confidence.
We believe that the best solutions are those created through collaboration. By working closely with clients, we are able to identify operational challenges, create smarter systems, and develop structures that allow organizations to scale with confidence.
Our goal at Turritopsis Consulting is to simplify complex operations into effective processes, allowing businesses to improve operations every day.
Our Approach
We start with a simple set of principles that we believe are the foundation for great operations:
Continuous Improvement
We see challenges and setbacks as opportunities to improve and get better.
Collaboration
We know the best outcomes are achieved by working together and building together.
Integrity & Transparency
Honesty and transparency are the basis for every relationship.
Efficiency Through Innovation
We are always looking for ways to improve the way things are done and help teams work more efficiently.
Meet the Team
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Becky Jackson
CEO / Founder
Becky is the CEO / Founder of Turritopsis Consulting with over 17 years of experience designing operational systems, implementing CRM platforms, and optimizing contact center operations for growing companies. She specializes in turning complex workflows into scalable, efficient processes that support long-term growth.
She believes that well-designed systems and clear processes allow businesses to scale efficiently while giving leaders the freedom to focus on strategy and growth. -
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Corinne Kerper
Senior Operations Manager
Corrine is a proven leader with over 10 years of experience driving operational excellence, managing large cross-functional teams, and delivering exceptional customer experiences across diverse industries. She is known for a proactive, 24/7 problem-solving mindset, building strong client relationships, improving KPIs, and supporting executive leadership in fast-paced environments.
She achieves reliable outcomes by aligning processes, technology, and communication to support both current needs and future improvements.
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Brittney Thompson
Business & Recruiting Operations Manager
Brittney is the Business & Recruiting Operations Manager. She focuses on optimizing systems, supporting recruiting workflows, and improving operational efficiency. She is experienced in building digital initiatives and scalable processes that help teams work smarter and grow effectively.
She believes strong systems and clear processes empower teams to work more efficiently, scale sustainably, and focus on high-impact work.
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Alyssa Edwards
Digital Operations Manager
Alyssa is the Digital Operations Manager. She focuses on strengthening internal systems, coordinating digital workflows, and keeping operations organized behind the scenes. With experience building structured processes and digital infrastructure, she helps teams stay aligned and work more effectively.
She believes organized systems and clear digital workflows help teams stay focused, reduce friction, and keep operations running smoothly.
